{"id":2430,"date":"2019-08-27T01:29:07","date_gmt":"2019-08-27T01:29:07","guid":{"rendered":"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/"},"modified":"2019-08-27T01:29:07","modified_gmt":"2019-08-27T01:29:07","slug":"drake-toney","status":"publish","type":"ona_speaker","link":"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/","title":{"rendered":"Drake Toney"},"content":{"rendered":"<p>Drake leads a global team within Twitter&#39;s Operations team focused on evolving Twitter&#39;s customer service offering by better understanding customers through segment, community and regional lenses. His team helps inform shifts in scaled enforcement of Twitters policies, as well as scaling innovative approaches to improving the customer experience. <\/p>\n<p>Drake comes from a background of service, having spent seven years on active duty in the US Marine Corps. He continues to serve in the Marine Reserve and specializes in nation assistance, humanitarian assistance and crisis response.<\/p>\n","protected":false},"featured_media":2441,"template":"","meta":{"start_time":0,"end_time":0,"moderators":[],"hashtag":[],"soundcloud":[],"scribble":[],"viafoura":[],"youtube":[],"vimeo":[],"facebook":[],"trint":[],"slideshare":[],"livestream":[],"resources":[],"video_embed":[],"first_name":"Drake","last_name":"Toney","title":"Lead, Service Strategy &amp; Innovation","organization":"Twitter","website":"","twitter":"drakeptoney","_sponsor_url":"","_sponsor_tagline":"","_sponsor_level":"","spay_email":""},"event":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Drake Toney &mdash; ONA19<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Drake Toney &mdash; ONA19\" \/>\n<meta property=\"og:description\" content=\"Drake leads a global team within Twitter&#039;s Operations team focused on evolving Twitter&#039;s customer service offering by better understanding customers through segment, community and regional lenses. His team helps inform shifts in scaled enforcement of Twitters policies, as well as scaling innovative approaches to improving the customer experience. Drake comes from a background of service, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/\" \/>\n<meta property=\"og:site_name\" content=\"ONA19\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/onlinenewsassociation\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ona19.journalists.org\/wp-content\/uploads\/sites\/17\/2019\/08\/Drake-Toney.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"655\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ONAconf\" \/>\n<meta name=\"twitter:site\" content=\"@ONAconf\" \/>\n<meta name=\"twitter:label1\" value=\"Written by\">\n\t<meta name=\"twitter:data1\" value=\"Brian Duff\">\n\t<meta name=\"twitter:label2\" value=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" value=\"0 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ona19.journalists.org\/#website\",\"url\":\"https:\/\/ona19.journalists.org\/\",\"name\":\"ONA19\",\"description\":\"The 2019 Online News Association Conference\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/ona19.journalists.org\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/ona19.journalists.org\/wp-content\/uploads\/sites\/17\/2019\/08\/Drake-Toney.jpg\",\"width\":800,\"height\":655},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/#webpage\",\"url\":\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/\",\"name\":\"Drake Toney &mdash; ONA19\",\"isPartOf\":{\"@id\":\"https:\/\/ona19.journalists.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/#primaryimage\"},\"datePublished\":\"2019-08-27T01:29:07+00:00\",\"dateModified\":\"2019-08-27T01:29:07+00:00\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ona19.journalists.org\/speaker\/drake-toney\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ona19.journalists.org\/wp-json\/wp\/v2\/speakers\/2430"}],"collection":[{"href":"https:\/\/ona19.journalists.org\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/ona19.journalists.org\/wp-json\/wp\/v2\/types\/ona_speaker"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ona19.journalists.org\/wp-json\/wp\/v2\/media\/2441"}],"wp:attachment":[{"href":"https:\/\/ona19.journalists.org\/wp-json\/wp\/v2\/media?parent=2430"}],"wp:term":[{"taxonomy":"event","embeddable":true,"href":"https:\/\/ona19.journalists.org\/wp-json\/wp\/v2\/event?post=2430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}